Packages and FAQs

STANDARD PACKAGES (Based on 10 weeks)

Piano/Keyboard, Guitar, Strings, Voice, Drum Set, Woodwinds, Brass, Ukulele, and Adaptive Lessons

Standard Lesson Packages include:

• Top-rate instruction with a qualified instructor
• Weekly private lessons
• Flexible payment schedules
  

Standard Harp Packages

I’m a new student who wants to take lessons. How do I register?

1. Sign-Up: Complete a Private Lessons Scheduling Request Form, or contact us at 704.367.2793.
   
2. Let Us Get to Know You: Our Student Services Coordinator will contact you to learn more about your lessons interest and schedule so we can match you with an instructor who will be the best fit for you.
   
3. Meet Your Instructor: Our instructor will reach out to you to introduce themself and learn more about you.
   
4. Final Info: Our Student Services Coordinator will finalize your registration and make sure you have all the final details you need to get started, including our Student Handbook and details on how to navigate your class portal on “ASAP”.

Do I need my own instrument for lessons?
Yes — you will need to rent or own an instrument so that you can practice throughout the week between lessons. Only through practice can you truly grow on your instrument! Our faculty and Student Services Coordinator will be happy to make recommendations on excellent music shops to either purchase or rent an instrument.

Can I make up missed lessons?
Once enrolled, students are expected to attend all lessons. Arts+ has a no-makeup policy: if a student misses a lesson or class, Arts+ will not issue a refund, and instructors are not required to teach makeup lessons. If a class or lesson is canceled due to instructor illness, emergency, or inclement weather, the instructor will schedule a makeup lesson at no additional cost.

How will I know about weather cancellations?
Arts+ generally follows the Charlotte-Mecklenburg Schools closing policy for inclement weather, but exceptions do occur based on our community partner locations and weather conditions in the evening, when most of our programs take place. In the event of bad weather or a CMS closing, you should always check for closing information on the Arts+ website, the Arts+ Facebook and Instagram pages, or the Arts+ main phone line at 704.377.4187. Any information on Arts+ closings will be posted by 11 a.m.

Lessons or classes canceled due to weather will be made up at a later date at no additional cost. Arts+ staff and faculty absolutely do not want our students to venture outside in unsafe driving conditions, so please be cautious in your judgment, and talk to your teacher if you don’t feel safe attending your scheduled Arts+ program.

What is your refund policy?
We require a 30-day written notice to cancel private lessons, and students are responsible for payment of lessons held within that 30-day period. For new students, we refund the remainder of lesson costs if cancellation is communicated before the third lesson, at which point the 30-day system takes effect.